Shipping Info

Ensuring Safe and Secure Delivery of Your New Parrot

At Charming Greys, we understand that getting your new feathered friend home safely is a top priority. Our shipping process is designed to ensure that your parrot arrives healthy and happy. Here’s everything you need to know about our shipping policies and practices.

Shipping Options

1. Hub Pickup:

   • We encourage local adoption whenever possible. You’re welcome to visit our facility and meet your new parrot in person before bringing them home. Our team will provide you with guidance on care and setup.

2. Domestic Shipping:

   • For those unable to visit us in person, we offer secure domestic shipping options. We partner with trusted pet transport services that specialize in the safe delivery of birds.
   • Shipping costs will vary based on your location and the size of the parrot.

Shipping Process

1. Preparation for Shipping:

   • Before shipping, each parrot undergoes a thorough health check by our avian veterinarian to ensure they are fit for travel.
   • We use specially designed, secure shipping crates that provide adequate ventilation and comfort during transit.

2. Health Documentation:

   • Accompanying your parrot will be all necessary health documentation, including:
     • A health certification from our veterinarian
     • Information on your parrot’s diet and care requirements

3. Tracking Information:

   • Once your parrot is shipped, you will receive tracking information, allowing you to monitor their journey. We will keep you updated on estimated delivery times.

Arrival and Settling In

1. Receiving Your Parrot:

   • Upon arrival, inspect the shipping crate for any signs of distress. If your parrot appears unwell, contact us immediately for assistance.
   • Allow your parrot some time to acclimate to their new environment. It’s normal for them to be a bit nervous after travel.

2. Post-Arrival Care:

   • We provide you with a comprehensive care guide, including tips on setting up their habitat, diet, and socialization practices.
   • If you have any questions or concerns after your parrot arrives, our support team is here to help.

Important Considerations

• Weather Conditions:

  • We monitor weather conditions closely to ensure safe shipping. If extreme weather is forecast, we may delay shipping to prioritize your parrot’s safety.

• Age Restrictions:

  • We only ship parrots that are at least 8 weeks old to ensure they are ready for the transition to their new home.

Contact Us

If you have any questions about our shipping process or need assistance with your order, please don’t hesitate to reach out. Our friendly team is here to ensure a smooth and positive experience for both you and your new parrot.

Thank you for choosing Charming Greys! We look forward to welcoming your new family member into your home.